![]() ![]() To learn more about Microsoft's Sleep Study to understand your Surface's battery usage see our previous coverage (Only for devices with Connected Standby e.g. Via: Reddit, Windows Central forums More Info If there's more than one HID-compliant touchscreen device listed, perform steps 23 for that one too. Select Disable device or Enable device, and then confirm. (There may be more than one listed.) Select the Action tab at the top of the window. Has disabling Windows Hello worked for you? Let us know in comments. Select the arrow next to Human Interface Devices and then select HID-compliant touch screen. We'll keep you posted on any further developments. Microsoft is set to release Windows 10 Threshold 2 in November as a semi-major update to the new OS and with that there will likely be new firmware and drivers for the new Surface PCs. Some users also recommend disabling Wi-Fi when the device is in Sleep mode (Settings > System > Power & Sleep > Wi-Fi) also to save battery life. Other potential workarounds include putting the computer into Hibernate directly, which we covered before. Under Windows Hello hit the Remove button.If you have setup Windows Hello facial recognition it is very easy to remove: ![]()
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